hh888's Commitment to Responsible Gaming
We believe that staying safe is just as important as enjoying entertainment. hh888 is committed to giving you all the tools you need to play safely and healthily.
When Gaming Becomes a Problem
Online betting and casino games are a popular form of entertainment for many people. However, like any entertainment, losing control can lead to problems. At hh888, we see responsible gaming not merely as a policy, but as a deep commitment to protecting every player.
Our platform is for individuals aged 21 and above only. Minors are not permitted to open accounts or play, and we enforce strict age verification measures. If you feel that gaming is having a negative impact on your daily life, family, or finances, seeking help is not a sign of weakness — it takes courage.
Our support team is available seven days a week, twenty-four hours a day — via live chat or by email at [email protected].
Keep Your Gaming Under Control
Set Deposit Limits
Set your own limit on how much you can deposit per day, per week, or per month. Once a limit is set it takes effect immediately; to increase a limit, a waiting period must pass before the change becomes active.
Time-Out Feature
Temporarily pause your account for any period from 24 hours up to 30 days. During a time-out you cannot log in or place bets, which helps you take a break from gaming habits.
Self-Exclusion
If you need a long-term break, choose self-exclusion. Once activated, your account is fully disabled and cannot be reactivated before the set period ends.
Set Loss Limits
Decide in advance the maximum amount you can lose within a given period. As soon as that limit is reached, the system will automatically stop you from placing further bets.
View Betting History
You can view your complete betting history and deposit and withdrawal records from your account at any time. Analysing your own gaming patterns makes it easier to make informed decisions.
Contact Support
If you feel your gaming is getting out of control, contact our 24/7 live chat or email without delay. Our team can assist in both Bengali and English.
Signs of Problem Gaming
Be careful if you notice these signs
- Borrowing money to play beyond your budget
- Playing repeatedly to try to recover lost money
- Trying to stop gaming but being unable to
- Hiding your gaming from family or friends
- Neglecting work, studies, or family responsibilities because of gaming
- Turning to gaming to escape financial stress
- Feeling restless or angry when you lose
If any of the signs above apply to you, contact our support immediately or activate self-exclusion.
How to Get Help
Contact Us via Live Chat
Open the live chat on the hh888 website and ask for assistance with responsible gaming. Our specialist team is online 24/7.
Send a Request by Email
Email [email protected] and describe your situation. Time-out or self-exclusion requests can also be made by email.
Set Limits from Account Settings
After logging in, go to your account settings to activate deposit limits, loss limits, or a time-out yourself.
Seek Professional Help if Needed
Speaking with a mental health professional or counsellor is an effective way to overcome gaming problems.
21+ Age Verification
Why Is Age Verification Important?
Minors participating in gambling is harmful to their mental development. Age verification is mandatory when opening an account at hh888, and no one under the age of 21 is permitted to use an account.
Advice for Parents
If there are children or teenagers in your home, keep your account login details secure. Use parental control software on your devices to prevent minors from accessing betting sites.
Report a Suspicious Account
If you suspect a minor is using or attempting to use your account, notify us immediately at [email protected]. We will act quickly.
Assess Yourself
Reflect honestly on the following questions about your own gaming habits:
Do I play for entertainment, or to win back money?
Do I stay within my set budget when I play?
Can I stop playing at any time I choose?
Is gaming affecting my family or my work?
Have I ever borrowed money to play?
If any question makes you uncomfortable, it is time to seek help.
Stay Safe While Having Fun
Set a budget before you play and stick to it.
Never place large bets on impulse.
Take regular breaks — at least once every hour.
Remember, winning is never guaranteed.
Avoid playing when you have been drinking or when you are tired.
Do not think of gaming as a source of income.
Let someone close to you know how long you are playing.
If you lose, do not be disheartened — treat it as the cost of entertainment.
Set your limits, enjoy safely
Log in to hh888 today and activate your deposit limits and time-out. If you have questions, check our FAQ or contact support.